Over-Stabilisation

The symptoms will mimic those of a pool with very little or no chlorine, i.e. cloudy water, algae and there may also be a pungent ‘chlorine-like’ smell.

 Probable causes:
• Excess of cyanuric acid (stabiliser)
Cyanuric acid (stabiliser) is essential in an outdoor pool to reduce chlorine loss by sunlight.
However, the level must be kept below an upper limit and if you are using stabilised chlorine products such as Chlorine Granules, Premium 5 Granules, Premium 5 Tablets, Maxi or MiniTabs, its concentration may well increase, depending on the level of routine water replacement.
This condition is sometimes referred to as ‘chlorine lock’ and although a perfectly healthy free chlorine reading can be obtained, the efficiency of the chlorine will be greatly impaired by the high level of cyanuric acid. The cyanuric acid level should be between 30 – 60 mg/l.
It should be tested periodically throughout the season as if allowed to build up, the problems above will most likely occur.
What you may need:
Superfast Granules Shock & Sanitiser – To shock chlorinate the pool
Superfast Superchlorinator – For shock chlorination
pH & Alkalinity Reducer – To correct high pH
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All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

Low pH

Low pH can lead to skin irritation and corrosion of equipment.

Probable causes
• Mains water which has a naturally low pH
• Use of acidic sanitiser
• Excess addition of pH reducer
Regulating pH is one of the most important aspects of pool care. It should be maintained in the range 7.2 – 7.6.
Low pH can corrode metal fittings and copper heat exchanger tubes.
It will cause discomfort to bather’s eyes & skin. The chlorine which will be less stable, may be aggressive towards materials of construction in general.
pH Increaser – To correct low pH

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All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

High pH

High pH can result in cloudy water and contribute to scale formation.

Green, pH, High

Probable causes
• Mains water which has a naturally high pH
• Use of alkaline sanitisers
• Excess addition of pH Increaser
Regulating pH is one of the most important aspects of pool care. This should be maintained in the range 7.2 – 7.6.
High pH will reduce the effectiveness of chlorine based sanitisers.
What you may need:
pH & Alkalinity Reducer – To correct high pH

—————————————————-

All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

 

Green Hair

The most common cause of green hair is high levels of copper in the water.

green hair
Probable causes
• Over-dosing of copper based algicides
• Low pH
• Low alkalinity
Green hair can be caused by the over-use of copper-based algicides or the pH of the pool water has been allowed to drop to the point where it can start to corrode copper fittings in the heater.
A contributory factor towards low pH may be low alkalinity.
The use of a test kit or test strips may help to establish the most likely cause.
What you may need:
pH Increaser – To correct low pH
pH & Alkalinity Reducer – To correct low pH
Stain & Scale Inhibitor – To control minerals & metals

—————————————————-

All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

 

 

Pool Foam, Foaming

Foaming

Foaming can be caused by the introduction of detergents, soaps or shampoos into the pool water.

This could have happened after cleaning the pool surrounds or if a bather enters the pool without rinsing off shampoo.

Probable causes
• Detergent, soap or shampoo
• Excess algicide
• Excess water clarifier
Foaming can occur if shower water from the changing area is allowed to drain into the pool.
It should be noted that certain detergent based products such as patio cleaners are incompatible with swimming pool water and they should be kept well away from the pool area.
Some pool chemicals, such as algicides and water clarifiers can cause foaming when added in excess.
What you may need;
Superfast Granules Shock & Sanitiser – To shock chlorinate the pool
pH Increaser – To correct low pH
pH & Alkalinity Reducer – To correct low pH

—————————————————-

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.

Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Coloured Water

Bathers may misleadingly complain there is too much chlorine in the pool. This could prove to be correct, but it is far more probable that there could be too little free chlorine.

Probable causes –
Excess minerals or metals in the water.
The use of a test kit or test strips may help to establish the most likely cause.
1. Overdosing with copper based algicide.
Possibly an excess of copper due to overdosing of a copper based algicide.
These forms of copper remain invisible until it is oxidised by the addition of chlorine.
Once this has occurred the copper can appear in the water as a discolouration which is invariably green.
It can sometimes take on a greenish blue tint.
Shock dosing will oxidise copper more quickly than the routine daily addition of sanitise.
The result may be a dramatic discolouration rather than a gradual one.
This is the reason for a clear pool suddenly changing colour immediately after shock dosing with chlorine.
2. Low pH and metal corrosion/erosion
If the pH is allowed to fall significantly Acidic conditions will be created and any metal components within the system could be attacked.
This will result in some of the metal going into solution and subsequent oxidation, usually by shock dosing, may cause the water to become discoloured. The colour formed can indicate the metal present (see additional information).
What you may need:
Stain & Scale Inhibitor – To control minerals & metals
Superfast Granules Shock & Sanitiser – To shock chlorinate the pool
pH Increaser – This will clarify the pool water after killing the algae
All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Cloudy Water

There is a variety of causes attributed to this problem.

Probable causes
• High pH and/or total alkalinity
• Low free chlorine level
• High stabiliser (cyanuric acid) level
• Poor or inadequate filtration

Cloudy water could be due to several factors:

high total alkalinity or pH which bring hardness salts out of solution, low free chlorine allowing a build-up of bacteria, poor filtration which is ineffective at removing particles suspended in the water, or the start of an algae bloom.
The use of a test kit or test strips may help to establish the most likely cause.

What you may need:

pH & Alkalinity Reducer: to correct high pH and/or alkalinity

Superfast Superchlorinator: to shock chlorinate the pool

Rapid Clarifier: to shock chlorinate the pool

 

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

 

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur. Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Chlorine Odour

Bathers may misleadingly complain there is too much chlorine in the pool.

This could prove to be correct, but it is far more probable that there could be too little free chlorine.

Probable causes
• Too little or no free chlorine
• Incorrect pH

Low levels of free chlorine are unable to break
down the combined chlorine (chloramines)
that can give rise to unpleasant chlorine
smells, eye or skin irritation. The problem can
be made worse if the pH is not within
recommended limits.
The use of a test kit or test strips may
help to establish the most likely cause.

 

 

What you may need:

Superfast Superchlorinator – to shock chlorinate the pool

pH Increaser 5kg – to correct low pH

pH & Alkalinity Reducer 7kg – to correct low pH

 

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

 

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur. Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Algae

Although algae exists in many forms, the most common found in our swimming pools in this region is green algae (Chlorella).

Probable causes
• Low free chlorine level
• High pH
• High stabiliser (cyanuric acid) level
• Phosphate levels too high

The chlorine, which is normally an effective algicide may not have been maintained at recommended levels or not be acting as efficiently as it should This can happen if for instance the pH of the pool water is outside recommended parameters or the stabiliser (cyanuric acid) level is too high. Phosphates from various sources, if uncontrolled, can be a major nutrient source for algae growth.
The use of a test kit or test strips may help to establish the most likely cause.

What you may need:

Superfast Granules – to shock chlorinate the pool

Extra Strong Algicide – to help prevent a recurrence of algae

Rapid Clarifier – to clarify the pool water after killing the algae

Multi-Functional Algicide – 5 actions in one treatment

Granular Floc – clarifies pool water by total floc treatment

Phosphate Test Strips – easy to use test to determine levels of phosphate

Liquid Floc – clears very cloudy pool water

Phosphate Remover – could solve recurring algae problems

 

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

 

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur. Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Winter Is Coming!

IS YOUR SWIMMING POOL READY FOR WINTER?

Winter Debris Covers are an essential addition to look after your pool through the Winter Months. Not only do they seal off the Pool to help prevent unwanted debris such as leaves entering the pool, but also help to keep and chemicals in the pool to keep the water in good condition. Our Winter Covers are made using the finest grade materials to ensure you get lots of years of use from your Cover.

WINTERISER? 

Winteriser has been specially developed to help prevent algae and fungi when the pool is shut down for the winter. It can also help prevent the formation of scale and staining from dissolved minerals, so the water and pool surfaces are in good order when the pool is re-opened in spring.

 

MAPLE WINTER DEBRIS COVERS

Maple Winter Debris Covers are made from woven polyethylene with reinforced corners, anti-chaffing strips and stainless steel fixings at approximately 1.2-1.6m centres

 

CRISS CROSS WINTER DEBRIS COVERS 

The Criss Cross covers include all the features of a Maple cover, with the addition of webbing straps stitched across the full length and width of the cover for extra strength.

 

 AVAILABLE IN FOUR COLOURS

Click here to find Winteriser.

Click here to find Winter Debris Covers.

 

By Katie Ray.