“He Used What?”

Swimming pool poles are obviously a useful tool to have at your disposal as a pool owner, however our recent customers have realised they can be used for another of their hobbies!

Keen caravaners Sam and Kerry, unfortunately snapped one of the poles of their caravan awning. Being geniuses they realised that a Telescopic Handle would be a perfect replacement for their awning.
Amazing what can be done with an imagination and a Telescopic Handle!

 

By Katie Ray.

No Apparent Chlorine Reading?

It is not uncommon to find a lack of colour when carrying out the test for free chlorine usinga DPD No.1 tablet or test strip, when fully expecting to obtain a reading.

Probable causes
• Too much chlorine
If there are no other indicators such as the presence of algae or cloudy water it is highly likely that there is too much chlorine present.
A high level of chlorine will bleach out the colour reagent in the test tablet or test strip and give a false indication, leading you to believe that there is no chlorine present.
When ‘shock’ dosing a pool, care should be taken in calculating the quantity of chlorine required to achieve the desired residual so as to avoid overchlorinating.
Greater control of ‘shock’ dosing can be achieved by the use of Superchlorinator which is supplied in the form of a 450g pot and will add approximately 7mg/l (ppm) to 50m3 (11,000 gallons).
What you may need:
Chlorine/Bromine Reducer 4kg – To reduce chlorine level

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All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

 

 

pH BOUNCE

Unstable pH can give rise to corrosion or scaling.
Probable causes:
• Low total alkalinity
Low total alkalinity can arise from a number of causes:
• The make up (fresh mains) water may have a low total alkalinity,
usually associated with a ‘soft’ water source.
In areas where mains water with a low pH and low total alkalinity has been found to be ‘aggressive‘ towards old (lead) pipe work systems.
It is unusual to find mains water with an excessively low total alkalinity (& low pH).
• pH reducing chemicals – dry acid or hydrochloric acid may have been dosed incorrectly.
If these materials are dosed in one spot and not
distributed evenly around the pool, an area of high local acidity will be
created. The bicarbonates cannot survive in these areas of high acidity (low pH) and some total alkalinity will be destroyed.
• High local acidity can be caused by turning the circulation off when slow dissolving chlorine tablets are being used in the skimmer, pump basket or in a circulatory feeder device.
A solution of low pH and relatively high chlorine content will be formed in these stagnant conditions which will have the ability to destroy total alkalinity.

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All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

High pH

High pH can result in cloudy water and contribute to scale formation.

Green, pH, High

Probable causes
• Mains water which has a naturally high pH
• Use of alkaline sanitisers
• Excess addition of pH Increaser
Regulating pH is one of the most important aspects of pool care. This should be maintained in the range 7.2 – 7.6.
High pH will reduce the effectiveness of chlorine based sanitisers.
What you may need:
pH & Alkalinity Reducer – To correct high pH

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All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

 

Green Hair

The most common cause of green hair is high levels of copper in the water.

green hair
Probable causes
• Over-dosing of copper based algicides
• Low pH
• Low alkalinity
Green hair can be caused by the over-use of copper-based algicides or the pH of the pool water has been allowed to drop to the point where it can start to corrode copper fittings in the heater.
A contributory factor towards low pH may be low alkalinity.
The use of a test kit or test strips may help to establish the most likely cause.
What you may need:
pH Increaser – To correct low pH
pH & Alkalinity Reducer – To correct low pH
Stain & Scale Inhibitor – To control minerals & metals

—————————————————-

All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please & print copies off to keep in your plant room for future reference.
Click here to find our Troubleshooting Guides. 

 

 

Pool Foam, Foaming

Foaming

Foaming can be caused by the introduction of detergents, soaps or shampoos into the pool water.

This could have happened after cleaning the pool surrounds or if a bather enters the pool without rinsing off shampoo.

Probable causes
• Detergent, soap or shampoo
• Excess algicide
• Excess water clarifier
Foaming can occur if shower water from the changing area is allowed to drain into the pool.
It should be noted that certain detergent based products such as patio cleaners are incompatible with swimming pool water and they should be kept well away from the pool area.
Some pool chemicals, such as algicides and water clarifiers can cause foaming when added in excess.
What you may need;
Superfast Granules Shock & Sanitiser – To shock chlorinate the pool
pH Increaser – To correct low pH
pH & Alkalinity Reducer – To correct low pH

—————————————————-

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.

Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Coloured Water

Bathers may misleadingly complain there is too much chlorine in the pool. This could prove to be correct, but it is far more probable that there could be too little free chlorine.

Probable causes –
Excess minerals or metals in the water.
The use of a test kit or test strips may help to establish the most likely cause.
1. Overdosing with copper based algicide.
Possibly an excess of copper due to overdosing of a copper based algicide.
These forms of copper remain invisible until it is oxidised by the addition of chlorine.
Once this has occurred the copper can appear in the water as a discolouration which is invariably green.
It can sometimes take on a greenish blue tint.
Shock dosing will oxidise copper more quickly than the routine daily addition of sanitise.
The result may be a dramatic discolouration rather than a gradual one.
This is the reason for a clear pool suddenly changing colour immediately after shock dosing with chlorine.
2. Low pH and metal corrosion/erosion
If the pH is allowed to fall significantly Acidic conditions will be created and any metal components within the system could be attacked.
This will result in some of the metal going into solution and subsequent oxidation, usually by shock dosing, may cause the water to become discoloured. The colour formed can indicate the metal present (see additional information).
What you may need:
Stain & Scale Inhibitor – To control minerals & metals
Superfast Granules Shock & Sanitiser – To shock chlorinate the pool
pH Increaser – This will clarify the pool water after killing the algae
All chemical handling should be carried out within the guidelines laid out on the product label.
*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*
We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur.
Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Cloudy Water

There is a variety of causes attributed to this problem.

Probable causes
• High pH and/or total alkalinity
• Low free chlorine level
• High stabiliser (cyanuric acid) level
• Poor or inadequate filtration

Cloudy water could be due to several factors:

high total alkalinity or pH which bring hardness salts out of solution, low free chlorine allowing a build-up of bacteria, poor filtration which is ineffective at removing particles suspended in the water, or the start of an algae bloom.
The use of a test kit or test strips may help to establish the most likely cause.

What you may need:

pH & Alkalinity Reducer: to correct high pH and/or alkalinity

Superfast Superchlorinator: to shock chlorinate the pool

Rapid Clarifier: to shock chlorinate the pool

 

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

 

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur. Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Chlorine Odour

Bathers may misleadingly complain there is too much chlorine in the pool.

This could prove to be correct, but it is far more probable that there could be too little free chlorine.

Probable causes
• Too little or no free chlorine
• Incorrect pH

Low levels of free chlorine are unable to break
down the combined chlorine (chloramines)
that can give rise to unpleasant chlorine
smells, eye or skin irritation. The problem can
be made worse if the pH is not within
recommended limits.
The use of a test kit or test strips may
help to establish the most likely cause.

 

 

What you may need:

Superfast Superchlorinator – to shock chlorinate the pool

pH Increaser 5kg – to correct low pH

pH & Alkalinity Reducer 7kg – to correct low pH

 

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

 

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur. Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides. 

Algae

Although algae exists in many forms, the most common found in our swimming pools in this region is green algae (Chlorella).

Probable causes
• Low free chlorine level
• High pH
• High stabiliser (cyanuric acid) level
• Phosphate levels too high

The chlorine, which is normally an effective algicide may not have been maintained at recommended levels or not be acting as efficiently as it should This can happen if for instance the pH of the pool water is outside recommended parameters or the stabiliser (cyanuric acid) level is too high. Phosphates from various sources, if uncontrolled, can be a major nutrient source for algae growth.
The use of a test kit or test strips may help to establish the most likely cause.

What you may need:

Superfast Granules – to shock chlorinate the pool

Extra Strong Algicide – to help prevent a recurrence of algae

Rapid Clarifier – to clarify the pool water after killing the algae

Multi-Functional Algicide – 5 actions in one treatment

Granular Floc – clarifies pool water by total floc treatment

Phosphate Test Strips – easy to use test to determine levels of phosphate

Liquid Floc – clears very cloudy pool water

Phosphate Remover – could solve recurring algae problems

 

All chemical handling should be carried out within the guidelines laid out on the product label.

*Before adding any chemicals to your pool, ensure nobody is swimming  & keep the circulation running to ensure adequate dispersion of the chemicals.*

 

We have put together a series of troubleshooting guides to help you identify any potential problems with the quality of your pool or spa water, and how to overcome them should they occur. Whether you buy your Chemicals from us or not, please feel free to use these guides as you please and print copies off to keep in your plant room for future reference.

Click here to find our Troubleshooting Guides.